Car Headlights for Highlander Kluger 2012 2013 2014 Upgrade Bifocal Lens High Configure Styling Led Auto Headlight Assembly
**How it works:**
1. **Contact** our support team within.
2. **Show** us the issue with a quick photo.
3. **Choose** your solution: a refund or a new part sent out immediately.
No hassle. No cost. We make it right.
Vehicle compatibility is complex. To avoid the hassle of returns and ensure you order the correct part, we strongly recommend contacting our parts specialists.
**Please have your Vehicle Identification Number (VIN) ready.**
This is the best way for us to guarantee a perfect match for your make, model, and year.
**Contact Us:**
**Phone:** +86 13651471103
**Email:** w13651471103@gmail.com
**Live Chat:** Available on our website
Before Buying, Please Note:
1. Q: After payment, how long the product will be shipped?
A: If the product is in stock, it will be shipped within 2 days after check and test. If the product is out of stock temporary, it will be shipped within 7 days. Usually Asia, Oceania, Europe and North America 10-30 days can get the product, South America and Africa 20-50 days can get the product. We can provide tracking number. Any further questions, please feel free to contact us directly.
2：Do I need to pay any customs fees?
We are not responsible for any destination customs fees. About the customs policy, you can call your local custom office to get information.
3. Q: how to confirm accessories fit for your car?
A: Firstly, make sure the model year and confirm car image. Each of our products will be attached matching car pictures, dear buyer should check whether your car headlights appearance and connectors same as the picture we offered. If they are consistent, and that is certainly appropriate. If you are not sure, please send your car picture to me.
4. Q: The products will fade or not? Whether it will fall off after installation
A: Will not fade, they are made from high quality materials. Durable abrasion proof and corrosion prevention, well workmanship, it never fade off. Sticking in the car with adhesive tape.
5. Q: All products are real pictures?
A: Yes, all of real pictures. The real products will more nice than the pictures.
After-Sales Service
We guarantee to take full100% responsibility for the results of every car lampassembly order.
Should you encounter any quality issues or discrepancies with the product you receive compared to our descriptions, we will strictly adhere to a replacement and compensation plan that matches the same model and quality, ensuring your rights are thoroughly safeguarded.
We are committed to delivering a worry-free shopping experience, so you can buy our car lampassemblies with confidence and satisfaction assured.
For any concerns, please don't hesitate to reach out to us, and we'll be there to assist you with all our heart!
Feedback:
Your comment is our motion. We value every piece of feedback, whether it is good or not.
If you are not satisfied with the goods, please contact us in time, we will tackle with it for you in time.
If you feel good, please kindly to leave your valuable 5 stars feedback.
Special notes:
1、If you have any special requirements, you can write in the remarks while when you order, and the best way is to give us your message or other efficient contact ways, if have any problem, we can contact you.
2、If you need us to send the parcel by express way, please kindly check your address is Remote area or not.
3、If you don't know whether your address is Remote area or not, please feel free to contact us.
4、If you find the shipping price to your country is expensive, please feel free to contact us, we will adjust the best shipping price for you.
Returning Policy
1、Supporting returning the goods Within 7 days, but the buyer must bear the return shipping cost and guarantee the product without any damage.
2、When you receive the goods, you should open the parcel and check everything in front of the courier, if the parcel is damaged badly or Partially lost, you need to refuse the parcel and take the relevant receipt. If the product has any quality problems, it can be packaged in the original packages and returned. We will arrange refund or exchange after receiving the goods.
3、Defective items MUST BE reported and returned within the warranty period.
About US:
1、Providing timely delivery and high-quality services, Our goal is customer satisfaction.
2、We have been providing superior service and value in the updated solution of headlight and taillight products. Hope we can become any our ideal partner in the automotive lamp accessories market.
3、We help you upgrade your lights in the easiest and most convenient way. Installed without damage, in exchange for a safer and more comfortable driving experience
Shipping Policy
1. Processing Time
All orders are processed within 1 - 2 business days after receipt. Orders are not processed or shipped on weekends or holidays.
2. Shipping Options & Estimated Delivery Time
* Standard Shipping: 7 -12 business days
* Expedited Shipping 4 - 7 business days
Please note: These are estimates and not guarantees. Delivery times may be affected by factors beyond our control, such as carrier delays or weather conditions.
Return & Refund Policy
1. Return Eligibility
We accept returns for a full refund or exchange within **30 days** from the date of delivery. To be eligible for a return, the item must be in its original condition: **unused, uninstalled, and in its original packaging** with all tags and labels attached.
**2. What is Covered (Free Returns)**
We provide **free returns and refunds** (including return shipping) if the item is:
* Incorrectly Shipped:** You received the wrong part.
* Damaged or Defective:** The part is faulty or arrived damaged.
3. What is Not Eligible for Return
The following items generally **cannot** be returned or refunded:
* Parts that have been installed, used, or altered.
* Electrical components or software that have been opened.
* Special orders, custom-made, or close-out items (clearly marked at time of purchase).
* Items not in their original condition, damaged due to customer misuse, or missing original packaging.
4. How to Initiate a Return
Please follow these steps:
1. **Contact Us:** Email us at w13049615946@gmail.com within the return period. Include your **order number** and the reason for the return.
2. **Provide Evidence :** For damaged or incorrect items, we may request photos or a short video.
3. **Receive Instructions:** We will email you with approval and instructions. For covered returns (incorrect, damaged), we will provide a **prepaid return shipping label**. For other returns, you may be responsible for return shipping costs.
4. **Ship the Item:** Pack the item securely and ship it back using the provided label or method.
**5. Refunds**
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, your refund will be processed automatically to your original payment method within 5 - 10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.
6. Exchanges
We will gladly exchange any item for the correct one if we sent the wrong or a defective part. Exchanges are processed with priority shipping at no cost to you.
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