Auto Complete Shock Absorber for Toyota Matrix (1NZ, 3ZZ Engine) OEM 48510-80381 80384 12D00 12D10
**How it works:**
1. **Contact** our support team within.
2. **Show** us the issue with a quick photo.
3. **Choose** your solution: a refund or a new part sent out immediately.
No hassle. No cost. We make it right.
Vehicle compatibility is complex. To avoid the hassle of returns and ensure you order the correct part, we strongly recommend contacting our parts specialists.
**Please have your Vehicle Identification Number (VIN) ready.**
This is the best way for us to guarantee a perfect match for your make, model, and year.
**Contact Us:**
**Phone:** +86 13651471103
**Email:** w13651471103@gmail.com
**Live Chat:** Available on our website
Restore the precise handling and comfortable ride quality of your Toyota Matrix with this high-quality shock absorber. Precisely engineered to meet OE specifications, this component is crucial for controlling suspension movement, ensuring tire contact with the road, and providing a smooth, stable driving experience.
**Features & Benefits:**
* **Precise OEM Fitment:** Designed as a direct replacement for multiple Toyota OE part numbers, including **48510-80381**, **48510-80384**, **48510-12D00**, and **48510-12D10**, ensuring a perfect fit and seamless integration with your vehicle’s suspension system.
* **Restores Safety & Vehicle Control:** The shock absorber’s primary job is to control the rebound of the suspension spring. By effectively damping spring oscillations, it reduces excessive body roll, minimizes bouncing after bumps, and helps maintain consistent tire traction for safer braking and cornering.
* **Enhances Driving Comfort:** Absorbs and dissipates energy from road irregularities, filtering out vibrations and harshness before they reach the passenger cabin for a smoother, more comfortable ride.
* **Durable Construction for Longevity:** Built with quality materials to withstand daily driving stresses. Many modern shocks are gas-charged (like single-tube designs) to prevent oil foiling and maintain consistent performance under demanding conditions.
* **Complete, Ready-to-Install Unit:** Comes as a full assembly for straightforward replacement, helping to efficiently restore your vehicle’s original driving dynamics.
**Specifications & Compatibility:**
* **Part Type:** Shock Absorber / Damper (Suspension Strut may be applicable depending on position)
* **Core OEM Part Numbers:** 48510-80381, 48510-80384, 48510-12D00, 48510-12D10
* **Vehicle Application:** Specifically engineered for **Toyota Matrix** models equipped with **1NZ** and **3ZZ** series engines.
* **Important Note:** Shock absorbers are critical safety components. **Always verify the exact fitment using your vehicle’s VIN or consult a professional before purchase.** Compatibility can vary by model year, trim, and production date.
**Professional Installation & Service Recommendation:**
For optimal performance and safety, professional installation is highly recommended. Experts also advise inspecting and often replacing **related wear items simultaneously**. Consider a complete service that includes:
* **Suspension Mounts:** Worn mounts can cause noise and impair damper function.
* **Protective Dust Boots & Bump Stops:** These protect the piston rod and prevent metal-to-metal contact at full suspension compression.
* **Coil Springs:** Springs carry the vehicle’s weight and work in tandem with the shocks; a worn spring can overload a new shock absorber.
**Regain a confident and comfortable drive.** Order this OEM-specification shock absorber to refresh your Toyota Matrix’s suspension system.
Shipping Policy
1. Processing Time
All orders are processed within 1 - 2 business days after receipt. Orders are not processed or shipped on weekends or holidays.
2. Shipping Options & Estimated Delivery Time
* Standard Shipping: 7 -12 business days
* Expedited Shipping 4 - 7 business days
Please note: These are estimates and not guarantees. Delivery times may be affected by factors beyond our control, such as carrier delays or weather conditions.
Return & Refund Policy
1. Return Eligibility
We accept returns for a full refund or exchange within **30 days** from the date of delivery. To be eligible for a return, the item must be in its original condition: **unused, uninstalled, and in its original packaging** with all tags and labels attached.
**2. What is Covered (Free Returns)**
We provide **free returns and refunds** (including return shipping) if the item is:
* Incorrectly Shipped:** You received the wrong part.
* Damaged or Defective:** The part is faulty or arrived damaged.
3. What is Not Eligible for Return
The following items generally **cannot** be returned or refunded:
* Parts that have been installed, used, or altered.
* Electrical components or software that have been opened.
* Special orders, custom-made, or close-out items (clearly marked at time of purchase).
* Items not in their original condition, damaged due to customer misuse, or missing original packaging.
4. How to Initiate a Return
Please follow these steps:
1. **Contact Us:** Email us at w13049615946@gmail.com within the return period. Include your **order number** and the reason for the return.
2. **Provide Evidence :** For damaged or incorrect items, we may request photos or a short video.
3. **Receive Instructions:** We will email you with approval and instructions. For covered returns (incorrect, damaged), we will provide a **prepaid return shipping label**. For other returns, you may be responsible for return shipping costs.
4. **Ship the Item:** Pack the item securely and ship it back using the provided label or method.
**5. Refunds**
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, your refund will be processed automatically to your original payment method within 5 - 10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.
6. Exchanges
We will gladly exchange any item for the correct one if we sent the wrong or a defective part. Exchanges are processed with priority shipping at no cost to you.
