Primrose Rectangular Outdoor Dining Table
**How it works:**
1. **Contact** our support team within.
2. **Show** us the issue with a quick photo.
3. **Choose** your solution: a refund or a new part sent out immediately.
No hassle. No cost. We make it right.
Vehicle compatibility is complex. To avoid the hassle of returns and ensure you order the correct part, we strongly recommend contacting our parts specialists.
**Please have your Vehicle Identification Number (VIN) ready.**
This is the best way for us to guarantee a perfect match for your make, model, and year.
**Contact Us:**
**Phone:** +86 13651471103
**Email:** w13651471103@gmail.com
**Live Chat:** Available on our website
- Timeless Architectural Aesthetic: Primrose outdoor dining table with elegant stately double pedestal base & sleek rectangular tabletop, creates warm gathering ambiance for sunset family & friend dinners.
- Premium GFRC Durable Material: Expertly crafted from glass fiber-reinforced concrete (high-strength glass fiber + cement composite), lightweight structure + extraordinary all-weather weather resistance for long-term outdoor use.
- Authentic Natural Stone Finish: Hand-finished via exclusive water transfer technique, perfectly replicates natural marble & travertine stone texture with unique flowing organic veining.
- High-End Protective Finish: Fully polished, sealed surface + clear polyurethane topcoat layer, highly resistant to scratches, stains, UV damage and outdoor moisture.
- Heirloom Unique Character: Artisan hand-applied finish; natural variations in color, pattern & texture make each piece exclusive. Minor non-structural hairline cracks are normal organic features and will not affect structural performance.
- Wide Application: Perfect for outdoor patio, backyard garden terrace dining areas, also works great as indoor large dining table.
- Matching Protection: Compatible with custom tailored Agora® outdoor furniture covers (sold separately) for full year-round protection.
Shipping Policy
1. Processing Time
All orders are processed within 1 - 2 business days after receipt. Orders are not processed or shipped on weekends or holidays.
2. Shipping Options & Estimated Delivery Time
* Standard Shipping: 7 -12 business days
* Expedited Shipping 4 - 7 business days
Please note: These are estimates and not guarantees. Delivery times may be affected by factors beyond our control, such as carrier delays or weather conditions.
Return & Refund Policy
1. Return Eligibility
We accept returns for a full refund or exchange within **30 days** from the date of delivery. To be eligible for a return, the item must be in its original condition: **unused, uninstalled, and in its original packaging** with all tags and labels attached.
**2. What is Covered (Free Returns)**
We provide **free returns and refunds** (including return shipping) if the item is:
* Incorrectly Shipped:** You received the wrong part.
* Damaged or Defective:** The part is faulty or arrived damaged.
3. What is Not Eligible for Return
The following items generally **cannot** be returned or refunded:
* Parts that have been installed, used, or altered.
* Electrical components or software that have been opened.
* Special orders, custom-made, or close-out items (clearly marked at time of purchase).
* Items not in their original condition, damaged due to customer misuse, or missing original packaging.
4. How to Initiate a Return
Please follow these steps:
1. **Contact Us:** Email us at w13049615946@gmail.com within the return period. Include your **order number** and the reason for the return.
2. **Provide Evidence :** For damaged or incorrect items, we may request photos or a short video.
3. **Receive Instructions:** We will email you with approval and instructions. For covered returns (incorrect, damaged), we will provide a **prepaid return shipping label**. For other returns, you may be responsible for return shipping costs.
4. **Ship the Item:** Pack the item securely and ship it back using the provided label or method.
**5. Refunds**
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, your refund will be processed automatically to your original payment method within 5 - 10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.
6. Exchanges
We will gladly exchange any item for the correct one if we sent the wrong or a defective part. Exchanges are processed with priority shipping at no cost to you.
